ProvisioningBroadband services will be provisioned primarily over Data Stream. If a local exchange has not been Data Stream enabled the services will be provisioned over IPStream.
Difference between Data Stream and IPStreamIPStream is fundamentally BT's Colossus network with Data Stream being provisioned by an independent carrier whose own equipment is located in the local exchange.
Contention RatiosFor ADSL broadband we currently offer 50:1 contention typically for the home user and 20:1 contention ideally suited for the business user.
Broadband ServicesThe follow table show the ADSL broadband services we can provide.
|Contention||Maximum Download speed||Maximum Upload speed||Monthly Download*|
|*Subject to reasonable use|
Static IP AddressesA static IP address can be ordered with any ADSL broadband product. Additional IPs are available on request. Please be aware that if large quantities of IP addresses are required for a broadband service then this is subject to approval.
LimitationsWe do not impose any upload/download limitation on any service unless there is clear evidence that the services are being abused. Unlike some of our competitors for example, who cap monthly downloads to 1 gigabyte.
HardwareWe do not include any hardware with any of the reseller packages. All services support termination to an ADSL broadband modem or modem/router. If you need guidance on which hardware to purchase please call UK Broadband Installation on 0871 288 1434.
ConnectionTypically broadband services will be activated within 10 days from date of order. The services are activated at the Local BT exchange therefore no BT engineer will visit the end user unless there is a problem with the BT PSTN line.
TermAll services are provided for a minimum of 3 months.
ChargesDetails of our reseller ADSL / broadband charges can be found via the 'Price List' link in your Online Account.